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Knowledge Base.

Signing In.

Only invited and registered Users can sign in to PolarHR.

To Sign In:

  1. Select the Sign In link from the PolarHR homepage.
  2. From the Sign In page, enter your email address, your password, and then click Sign In.
  3. If you have enabled multi-factor authentication you will be prompted to provide your authentication code.

Only invited and registered Users can sign in to PolarHR.

To Sign In as an advisor:

  1. Select the Sign In link from the PolarHR homepage.
  2. Select Advisor Sign In from the Let's sign in card.
  3. Enter your email address, password and click Sign In.
  4. If you have enabled multi-factor authentication you will be prompted to provide your authentication code.
  5. If you are an advisor for multiple PolarHR accounts you can now select the account that you would like to manage.

Users and Advisors can reset their password. From the Sign In page:

  1. Select the Can't Login? link.
  2. Enter your email address and click Submit.
  3. Check your email account (including junk folder) for a password reset email.
  4. Click the Reset Password link and choose a new password.
  5. You can now sign in with your new password.

To reset multi-factor authentication, contact us: https://www.polarhr.com/support.

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